Knowledge Base
KYC for HDFC Users: List of documents required along with the passport-sized photograph Voter Id card Passport Driving License Aadhaar c...
Mon, 30 Oct, 2023 at 4:49 PM
Disputes As per the revised process, dispute can be raised if and only if the merchant has claimed the transaction. Users may get an error message “Dispu...
Mon, 30 Oct, 2023 at 4:51 PM
Domestic Recurring Transactions: As per RBI guidelines on recurring transactions, some SI transactions may fail, and cardholders need to manually make the ...
Mon, 30 Oct, 2023 at 4:52 PM
Domestic Charges: 1.ATM Charges - INR 24.78 (21+GST (18%)) 2.Balance enquiry charges - 11.8 (10+GST (18%)) irrespective of banks 3.IRCTC - 1.8% + Taxes ...
Mon, 30 Oct, 2023 at 5:01 PM
Please find the below states of MR: VA Approved: The funds are already credited to the company pool account. VA Requested: The account needs to be whitel...
Mon, 30 Oct, 2023 at 5:02 PM
HDFC Minimum KYC: Description Type Limit Proposed Error Message Contactless Transaction without PIN with amount > 5000 Block Tap and Transact...
Mon, 30 Oct, 2023 at 5:07 PM
The nominal fee will be levied to avail the benefits of wallet to bank transfers. If the transaction amount is INR 1 to INR 1000: INR 10 per instance +Tax...
Mon, 30 Oct, 2023 at 5:10 PM
Please provide the self-help to clients in case of following issues. Login Mobile and Email id change Change password Expense / Reports / Passbook down...
Mon, 30 Oct, 2023 at 5:11 PM
Please find the below points for your reference. Login URL - https://cards.happay.in/login Use case will be EPIC CREDIT CARD, please do check the use cas...
Mon, 30 Oct, 2023 at 5:13 PM
Please note always the closing balance in the passbook and the company balance on the particular date has to be the same. In case the closing balance is no...
Mon, 30 Oct, 2023 at 5:15 PM