Please find the below states of MR:

  • VA Approved: The funds are already credited to the company pool account.
  • VA Requested: The account needs to be whitelisted.
  • VA Declined: The funds are transferred from non-whitelisted account.

In case of VA Requested state, please add note with all details to get it checked if whitelisting is possible. Once the whitelisting is done then the status changes to VA Approved. All future transfers will be autoload.

In case of VA Declined / DECLINE state, check the reason for decline and ask admin to share following details for refund:

1. Beneficiary name
2. Account number
3. IFSC code
4. Cancelled cheque (mandatory)

Refund TAT: 8 business days.